Training: Crisis Management

Without warning, the press are camped on the doorstep, your staff are under pressure to comment and the phone is red hot with requests for interviews.

Handled badly, the fall-out from a crisis can destroy careers and even businesses. Handled well, it can even enhance both.

Rough House's Crisis Management service is run in collaboration with strategy and planning experts Oriel Marketing.

It is designed to provide organisations with the tools to protect their reputation and minimise disruption to business operations at the most critical times.

Working with your senior team, we:

• identify potential crises and risks
• audit your existing capability to handle these
• develop action and containment plans for the highest risk scenarios
• work with you to develop effective key messages to cover each eventuality
• produce a communications blueprint, providing an operational plan on handling the media for each scenario
• provide crisis communications training to test the strengths and weaknesses of key spokespeople, and equip them with the skills and strategies to tackle the most challenging interviews